Course: Virtual Communication

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    Virtual Communication: Presence, Impact and Influence

    with Mark Downey, multi-certified voice, speech, presence coach

    In this online seminar, Mark Downey presents the building blocks of personal presence in virtual communication. He demonstrates how minor adjustments can energise and heighten the impact of our virtual communication and how shifting our focus to making a connection with our audience can wield greater influence with those we lead, work with and serve.

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      Further learning notes

    • Storytelling for impact

      with Claire Doole, experienced journalist, spokesperson and moderator for the BBC

      In this online seminar, Claire Doole shares the power of storytelling to build rapport, the different ways of crafting and structuring stories and the techniques for delivering a story that resonates with your audience.

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